Andrew Storch
Curriculum Vitae

Andrew Storch

Cloud Platform Engineer • Enterprise Infrastructure Specialist

Professional Summary

Cloud Platform Engineer and enterprise infrastructure specialist with 8+ years of IT experience designing, automating, and securing multi-cloud (GCP, AWS) and virtualized environments across higher education. Proven track record in provisioning Infrastructure as Code (Terraform) via GitLab CI/CD pipelines, architecting enterprise AI platforms (Google CCAI, Gemini Enterprise, Vertex AI, and Model Context Protocol servers), securing APIs and cloud workloads with Apigee and AWS WAF, and leading large-scale Active Directory, server, and Kubernetes workload migrations.

Professional Experience

Cloud Platform Engineer

The Ohio State University, Office of Technology and Digital Innovation (OTDI) • Columbus, OH
  • Architect and provision enterprise Google Cloud Platform (GCP) and AWS infrastructure using Terraform with remote state managed in GitLab, enforcing GitOps workflows via protected main branches and automated Merge Request CI/CD pipelines.
  • Engineered the cloud foundation for a university-wide AI helpdesk leveraging Google Contact Center AI (CCAI) and Gemini Enterprise in partnership with Google and GTS, automating GCP project creation, Google Workspace groups, and group-based IAM role bindings via Terraform.
  • Built and populated Vertex AI datastores ingested from university web properties to power AI-driven search and virtual agent call deflection for frontline helpdesk support.
  • Designed a centralized BigQuery analytics project with cross-project Service Account permissions to aggregate multi-project telemetry and platform-wide operational metrics.
  • Deployed Gemini Enterprise campus-wide with embedded governance frameworks, integrating enterprise connectors across ServiceNow, Workday, and Microsoft 365 and developing internal and external Model Context Protocol (MCP) servers and AI agents-as-tools to drive user adoption at launch.
  • Secured the Gemini Enterprise Agent Platform using Apigee API management, implementing rate limiting to prevent runaway agent cloud spend, payload inspection to filter harmful content, and OAuth user-delegated authentication to enforce source-system RBAC permissions.
  • Automate infrastructure and security for the AWS-hosted PeopleSoft Student Information System (SIS) via Terraform, configuring AWS WAF rulesets to filter malicious traffic and protect mission-critical student services.

System Administrator

The Ohio State University, College of Pharmacy • Columbus, OH
  • Administered a hybrid virtualized environment of 25–30 VMware ESXi servers (Windows Server and Linux) on Dell enterprise hardware alongside 600+ user endpoints across the College of Pharmacy.
  • Co-led the server infrastructure and Active Directory domain migration of ~500–600 users from the College of Pharmacy domain into the central OTDI university domain, standing up new domain controllers and migrating server workloads to central infrastructure, cloud platforms, and Kubernetes.
  • Managed ~20 TB of enterprise backups and disaster recovery via Veeam Backup & Replication, architecting a Scale-Out Backup Repository (SOBR) to offload critical system backups into immutable AWS storage for ransomware resilience.
  • Enforced 100% Duo multi-factor authentication (MFA) coverage across all 25–30 Windows and Linux virtual servers and Secure Mobile Access, directly remediating institutional audit findings and advancing the college's zero-trust security posture.
  • Owned the college's server and endpoint patch management program and vulnerability mitigation using Tenable Nessus and CrowdStrike Falcon, presenting compliance evidence during institutional audits and partnering with OTDI Digital Security and Trust (DST) to remediate zero-day vulnerabilities.
  • Developed PowerShell automation scripts to query Active Directory for expiring accounts and automatically alert Principal Investigators (PIs) and managers prior to lockout, preventing research lab disruptions.
  • Engineered automated PowerShell storage-routing workflows for shared research lab instruments, transferring user data into dedicated researcher directories to prevent local disk exhaustion.
  • Administered TeamDynamix ticketing workflows across multiple college units, managed SSL security certificates, and executed legacy application migrations to eliminate end-of-support risks.

System Developer / Engineer

The Ohio State University, College of Pharmacy • Columbus, OH
  • Engineered and maintained Windows and macOS workstations, managing Active Directory accounts and enforcing HIPAA-compliant Group Policy Objects (GPOs).
  • Automated remote software distribution and endpoint patch management using PowerShell and batch scripting.
  • Managed local network infrastructure including DHCP reservations, DNS configurations, logon scripts, and MySQL database administration.
  • Collaborated with partner institutions (University of Arizona, SinfoniaRx, OCIO) to streamline multi-organizational software environments and technical support.

Prior University Roles

The Ohio State University • Columbus, OH
  • Office Associate, College of Pharmacy (2014 – 2018): Supported academic and operational technology initiatives, procedural modernization, and departmental communications.
  • Development Coordinator, Athletic Department (2011 – 2014): Managed donor analytics and data integrity across 4,000+ accounts; assisted with enterprise database migrations and donor stewardship reporting.
  • Information Specialist / Clerical Assistant, Development Office (2006 – 2010): Supported enterprise software conversions, Memorandum of Understanding (MOU) compliance monitoring, and university-wide gift tracking.

Technical Skills & Competencies

Cloud & AI Platforms

Google Cloud Platform Vertex AI Gemini Enterprise Contact Center AI Model Context Protocol Google ADK BigQuery Apigee API Mgmt AWS (S3, WAF) Kubernetes GCP IAM

Infrastructure as Code & Automation

Terraform GitLab CI/CD GitOps PowerShell Python (ADK, Django) Bash / Shell JavaScript HTML5 / CSS3 MySQL

Virtualization & Core Systems

VMware ESXi / vSphere Windows Server (16/19) Linux / Unix Active Directory Domain Controllers Group Policy (HIPAA GPOs) Google Workspace Admin Dell Enterprise Servers

Security, Identity & Resilience

CrowdStrike Falcon Duo MFA Tenable Nessus Veeam Backup & Replication AWS Immutable SOBR OAuth & RBAC Splunk SSL/TLS Certificates AWS WAF TeamDynamix

Education & Credentials

Bachelor of Science in Computer and Information Sciences
The Ohio State University • Columbus, OH
December 2020
Bachelor of Arts in International Studies (Minor in German)
The Ohio State University • Columbus, OH
June 2010

Certifications in Progress

Google Cloud Professional Cloud Developer In Progress AWS Certified Cloud Practitioner In Progress AWS Certified AI Practitioner In Progress

Specialized Training by Platform

Google Cloud Skills Boost Cloud • AI
  • Developing AI Agents with ADK using Python Skills Path
LinkedIn Learning Security • Systems
  • CISSP Security Training Course
  • Active Directory Skill Assessment Assessment

Leadership, Service & Honors

Staff Advisory Committee

The Ohio State University College of Pharmacy: Representative voice for staff to college executive leadership (Dean and CAO); created and launched the college-wide Esprit de Corps Staff Award.

Collegiate ROTC & Leadership

National Society of Pershing Rifles (Company A-1, Cadet Master Sergeant) • Army ROTC Cadet (Buckeye Battalion) • Air Force ROTC Cadet (Detachment 645).

Community & Honors

Eagle Scout (Boy Scouts of America, Troop 365) • Pelotonia Volunteer • Intermediate German proficiency.

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